starting from

USD 249

CustomerSupportSuite|4.0 was built by Support Professionals and helps businesses of any size and industry to easily coordinate, track, and report their support requests and activities. Online and in realtime. We have a proven record of increasing support productivity, reducing costs and improving customer satisfaction in companies and organizations around the world and helps you to discover the new power of E-Support.

10 REASONS WHY CUSTOMER SUPPORT SUITE 4.0

With the Customer Support Suite 4.0 Sales and marketing opportunities can be identified more effectively and efficiently – leads can be measured early, and reacted to appropriately.

With the Customer Support Suite 4.0 support issues can be resolved by customer profile type, and prioritized by value. A complete client history helps to better understand the needs and demands of your clients.

With the Customer Support Suite 4.0 response to web and telephone inquiries can be accelerated and more consistent communication with customers delivered, through all channels of interaction (telephone, e-mail, web site, in-person, etc.) Customer data can be used intelligently, such as demographic information, sales and customer service histories, and marketing preferences

With the Customer Support Suite 4.0 Internal and external sources of leads can be better leveraged, better return on marketing expenses delivered, and compliance with privacy legislation (Do Not Call, CAN-SPAM) insured.

With the Customer Support Suite 4.0 Customer feedback and data can be more easily accumulated as well as built into future product/service offerings.

With the Customer Support Suite 4.0 field sales and service personnel can be connected ‘live’ using laptops and ‘smart’ mobile phones to keep field sales connected, and work in remote, home and field offices with real-time data access.

With the Customer Support Suite 4.0 Real-time reporting can be disseminated throughout the organization- for management as well as for front-line employees.

With the Customer Support Suite 4.0 everything that is stored online (Costsheets, Invoices, Reports) can be exported and processed offline.

Customer Support Suite 4.0 offers custom made modifications to fit individual requirements. In fact, 60% of our installations come with smaller or bigger modifications to our clients`specific needs.

Customer Support Suite 4.0 is available at a sensational price with low operational costs in an all in one package with free installation and support.